Privacy Policy

Effective Date: April 8, 2026

Ceres Tech Solutions (“Company,” “we,” “us,” or “our”) operates the Bitter Watches of the Night tabletop role-playing game platform (the “Service”) and respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Service, or subscribe to our platform.

By using the Service, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

If you are providing information on behalf of a company or other entity, you represent that you have the authority to do so.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use the Service.

Information You Provide

Account Information: When you create an account or subscribe, we may collect your name, email address, username, password, and billing information (such as payment card details processed by our secure third-party providers).
Subscription and Payment Data: Details related to your subscription plan, billing history, and payment method.
Communications: Information you provide when you contact us for support, send feedback, or interact with our customer service.
User Content: Any content, files, or data you upload, post, or submit through the Service.

Automatically Collected Information

Usage and Device Data: IP address, browser type, device type, operating system, referring URLs, and pages visited.
Cookies and Similar Technologies: We use cookies, pixels, and similar tracking technologies to recognize your browser, remember preferences, and analyze usage trends. You can manage cookie preferences through your browser settings.
Analytics Data: Aggregated or anonymized data about how users interact with the Service.

We do not collect sensitive personal information (such as racial or ethnic origin, religious beliefs, health data, or biometric data) unless you voluntarily provide it, and even then we limit its use.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service, including processing subscriptions and delivering features you request.
Manage your account and process payments.
Communicate with you about your account, subscriptions, updates, security alerts, or customer support.
Personalize your experience and respond to your inquiries.
Detect, prevent, and address technical issues, fraud, or abuse.
Comply with legal obligations and enforce our Terms of Service.

We do not use your information for automated decision-making that produces legal or similarly significant effects without your consent.

3. Sharing and Disclosure of Your Information

We do not sell, rent, or distribute your personal information to third parties for marketing or advertising purposes.

We may share your information only in the following limited circumstances:

Service Providers: With trusted third-party vendors who perform services on our behalf. These providers are contractually obligated to protect your data and use it only for the purposes we specify. They include, among others:
- Google Analytics (Google LLC) — for aggregated traffic and usage analytics. Google Analytics may set cookies to identify returning visitors. You can opt out of Google Analytics by installing Google’s opt-out browser add-on at tools.google.com/dlpage/gaoptout.
- Google AdSense (Google LLC) — for serving advertisements on portions of the Service. Google AdSense may use cookies and similar technologies to personalize ads. You can review Google’s ads settings at adssettings.google.com.
- Payment processors — for handling subscription billing. We do not store full payment card details; that data is held directly by our payment processor.
- Cloud hosting and infrastructure providers — for storing and delivering the Service.
- Email delivery services — for transactional emails such as account verification, password resets, and billing notices.
Legal Requirements: When required by law, such as in response to a subpoena, court order, or government request. We will attempt to notify you if permitted.
Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of the transaction, subject to continued protection under this Privacy Policy.
With Your Consent: In any other situation where you explicitly consent to the disclosure.

We do not share your information with advertisers or data brokers beyond the limited use described above for Google AdSense, which is contractually constrained.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Account and subscription data are typically retained while your account is active and for a reasonable period afterward (e.g., to handle refunds, disputes, or legal claims).
Upon cancellation of your subscription, we may retain limited data as required by law or for legitimate business purposes (such as preventing fraud or maintaining financial records). You may request deletion of your data (see Section 7), subject to legal exceptions.

5. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

6. International Data Transfers

Our servers and core operations are located in the United States. If you access the Service from outside the United States, your information will be transferred to, stored in, and processed in the United States, which may have data protection laws different from those in your jurisdiction. By using the Service, you consent to this transfer. We take appropriate measures (such as standard contractual clauses or other safeguards where required) to ensure your data receives adequate protection.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access, Correction, or Deletion: Request access to, correction of, or deletion of your data.
Opt-Out of Marketing: You may unsubscribe from promotional emails at any time using the link in the email or by contacting us.
Cookie Preferences: Manage cookies through your browser settings.
Do Not Sell My Personal Information: We do not sell personal information, so no opt-out is needed for sales.

To exercise these rights, please contact us at daniel.ellis@cerestechsolutions.com. We will respond within the time required by applicable law. Note that deleting your data may result in termination of your account and loss of access to the Service.

If you are in the European Economic Area (EEA), the United Kingdom, or other regions with similar rights (e.g., GDPR), you also have the right to:

Object to processing based on legitimate interests.
Request data portability.
Withdraw consent at any time (where processing is based on consent).
Lodge a complaint with your local data protection authority.

8. Children’s Privacy

The Service is not intended for children under 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version with a new effective date and notify you of material changes via email or in-Service notice. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ceres Tech Solutions
Email: daniel.ellis@cerestechsolutions.com

Last Updated: April 8, 2026